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The Manor

OUR MISSION
We are committed to providing high quality care, accommodation and service with Christian values.
In the Manor, we have created a secure home where Residents who require a high level of care can live in a caring Christian environment.

OUR VISION
A trusted leader serving the community, with every person cared for, every person valued.
In the Manor, we recognise the special gifts and qualities of each of our residents, family members and our staff. We have created a secure and stable environment where life, love and laughter abound.

OUR FACILITIES
The Manor accommodates 60 Residents in single rooms with ensuites within an Edenising environment.
Our common living areas include formal and informal lounges, formal and informal dining rooms, library, drawing room/craft/activities and a gym.

OUR AIMS
Helping families maintain joyful relationships...
The care of our Residents is a partnership with families. We encourage you to use our dining room as a restaurant and join your loved ones for a meal. Familiar relationships are important in enabling our Residents to continue to engage in the lives of their families.

Maintaining links with the community...
Residents are able to develop and maintain friendships through various groups within the Village and outings with family members.

Recognising the value of companionship...
The Manor has 4 individual houses each accommodating 15 Residents in single suites. Each house has a lounge/kitchenette that encourages friendships to be nurtured.
One of our 4 houses is additionally secure with keypad access doors and accommodates Residents with dementia in a smaller secure familiar area.

A secure environment nestled within a caring retirement community...
In a secure, stable environment, life can still be spontaneous. Our lifestyle program is specifically tailored to supporting the needs of all Residents and embracing each moment as a valued lived experience.

OUR PARTNERS
The Village has entered into partnerships with Medirest, to provide our catering services in the Manor, and Nationwide to provide our in-house laundry and housekeeping services.

APPLICATION PROCESS
Please be aware that priority entry to the Manor is given to Residents in the Village's Aged Care Facilities. The waiting list is very long and all applicants must consider alternative high care facilities outside the Village.

Step 1
Obtain an Aged Care Assessment, referrals can be made through your doctor.

Step 2
Once you have undergone your assessment, the Assessment Officer will discuss your future accommodation options with you and inform you if you require high level care and if this also requires a secure environment.

Step 3
For permanent entry, please complete an Assets Test Application Form available from the Hostel or from Centerlink or DVA.

Step 4
Complete our application form attaching you assessment and the results of your Assets Test.

Step 5
On receipt of your information, we will contact you to discuss your care needs, set up an appointment to tour the facility, discuss our waiting list time and our ability to offer you a suitable suite.

All applications are assessed and evaluated by our staff on the ability to safely meet the assessed care needs and the relationship between the assessed care needs and the Government Aged Care Funding Instrument. There is no guarantee that an application will be accepted or that an appropriate suite will be available when required. Acceptance of an application is not an offer of placement. Village Baxter Residents are offered priority on the waiting list, however they are subject to the standard evaluation and assessment process, and there is no guarantee that if the Village Resident's application is accepted that a suitable place will be immediately available. Respite Care is assessed differently to Permanent Care and an offer of a Respite place does not guarantee that an application for Permanent Care will be accepted. The Village reserves the right to decline and application for placement at any time without explanation. Aggressive and/or abusive behaviour toward Village staff by Residents and/or families is a risk to the health and safety of our staff and will result in the rejection of application or withdrawal of an offer of placement.